In 2019, SSF committee wrote to Epsom and St Helier Trust to try and seek an explanation as to why so many older people were discharged from hospital between 11pm and 6am. 

Recently, representatives from Sutton Seniors' Forum, Barry, Joan and Mary had a great meeting with the Director of Urgent and Emergency Care, Deborah Frodsham, to discuss discharges, our new clinical Matron roles and other improvements working together @epsom_sthelier@SarahHa88622902pic.twitter.com/x1W6HHh2Ct

More details soon on what the outcomes of the meeting were, and what steps or progress has been made to ensure that older people are not discharged from Hospital at inappropriate times.  

Committee Members would also like to hear of any actual examples of where there may have been problems for the patient with their night-time discharge. This information will remain confidential and would only be followed up with the individual’s approval and agreement. If you would like to let us know please click here 



The campaign to ensure that the Government continuesto fund the ‘free TV licence for over 75’s” goes on. During the General Election on 12th December 2019, it did not feature greatly. So “please don’t switch us off” our message to the government still remains.

As it stands, the Boris Johnson Conservative government are not supporting the campaign to return the responsibility for the over 75's free TV licence.  

Currently, you will only be eligible for a free TV licence if you are claiming Pension Credit. 

Check here to see if you are eligible for Pension Credit. 

You can apply to get Pension Credit four months before reaching the state pension age. You will need your national insurance number and information on your income, savings and investments, and bank account details. 


Fraudsters have been targeting older people, falsely claiming to be police officers or traffic wardens.

Car drivers are being approached, while parked in a car park, and told that they have parked illegally or broken a speed limit and that a photo has been taken of their car for ‘evidence’.

Victims are told that they will face a substantial penalty fine unless they pay a smaller upfront fee immediately. Those who agree to pay this are directed to a parking meter and asked to enter their card and PIN. These parking meters have been tampered with, in order to retain the card. When the victim inserts their card and is asked for their PIN, the suspect notes down the number over the victim's shoulder and the card is retained by the machine. They are then told to seek help from the company who operates the parking meter or their bank.

What to do:

If you are suspicious about the authenticity of a fine, do not pay it until you have verified it with the council. * Always shield your PIN from view when using an ATM / payment machine, and never share your PIN with anyone. * If your bank card is retained by an ATM machine, contact your bank immediately to inform them.



nina and the queen 2To mark the Centenary of the National Council for Voluntary Organisations

Nina Amin, SSF Treasurer, had the pleasure of meeting Her Majesty the Queen at a reception at Windsor Castle on 2nd April 2019. Nina was grateful to have been accepted by the NCVO to stand in place of SSF Chair, Barry Todman, who was unable to attend. Nina said she felt proud, and an honour to represent SSF, particularly as she learnt that, from a total of some 14,000 charities, 200 charities had been selected and SSF was one of them. Each representative were presented to Her Majesty. Whilst waiting in the reception room, Nina had the opportunity to mingle with others representing a variety of charities from across the UK. 

Her Majesty was supported at the Reception by other members of the Royal Family, including The Princess Royal and the Duke and Duchess of Gloucester. 

Nina had the pleasure of being introduced to The Duchess of Gloucester, who was very keen to know about SSF, particularly why she became involved with it.  She was interested to hear that, having cared for her aunt and parents in the past, it seemed like a natural progression. 


A personal alarm is designed to help older, frail or disabled people to remain in their own homes, with the knowledge that they always have somebody to help them in an emergency.

Emergency call buttons, worn around the neck or on the wrist, can be purchased from Careline365, a 24 hour monitoring service on 0800 101 3333. Information on other devices available can be found at AgeUK, from libraries and doctor's surgeries.



Age UK services are available for every older person, online, at the end of the phone, and in the local community. They can open doors and give everyone a place to turn to.

If you would like information or advice from Age UK, you can get it from here


SSF have received a message from the Neonatal Unit at St. Helier Hospital... 

“We would like to express our many thanks for the lovely knitted items so kindly donated to our unit. We really are grateful for the time, hard work and expense that goes into making the items and we know they are very much appreciated by the parents and staff on the unit. Thank you for all your ongoing support”